Highlights

• - Live Chat, Knowledge Base & Bug Reporting

• - AI Agents & AI Copilot

• - Unified Inbox with Multichannel Support

• - Product Roadmap, Product Tours & Marketing Automation

• - Surveys, Checklists & Release Notes

Description

Gleap is an AI‑powered customer feedback and bug‑reporting tool for modern web and mobile apps. Users report issues in‑app with screenshots, annotations, and screen recordings that turn into structured tickets.

Built‑in integrations with Jira, Linear, Slack, and GitHub connect feedback directly to dev workflows. Product teams also get in‑app surveys, NPS, and chat to measure satisfaction and handle support without leaving the product.

The chat widget can be customized to a high degree. You can even allow customers to schedule meetings directly using the Calendly integration. With the Better Stack integration, you can show your system status in the widget and keep customers informed about ongoing incidents.

Gleap also offers a unified inbox with multichannel support, allowing you to connect effortlessly with your customers via WhatsApp, email, Facebook Messenger, Instagram, Slack and Telegram.

The platform is easy to embed and scales well for SaaS, e‑commerce, and web‑based service platforms. Gleap helps teams fix bugs faster, improve UX, and make data‑driven product decisions based on real‑time user input.

Sound interesting?

If you've made it this far, Gleap seems to be exactly what you've been looking for, or at least it makes the shortlist. Do you still have any questions? Simply leave a comment below and Stefan will get back to you asap.

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