Curated blog with news, events, listings, jobsย and exciting stories about web design & web development.

Gorgias: Proactive WhatsApp Messages, Chat Customization & Flows
Gorgias has just released proactive WhatsApp messages, chat customization, flows and more for its Shopify, BigCommerce and Magento customer service and helpdesk tool.
Proactive WhatsApp Messages

Message templates are specific message formats that companies can use to send notifications or customer care messages. You can send them outside the 24-hour conversation window, allowing you to start new conversations or follow up with customers who have gone silent.
Flows
Flows allow you to create custom multi-step paths to answer your customers’ questions based on their preferences.
Show or Hide Chat on Certain URLs

Finally, you can now control where your chat appears on your online store and website by specifying your preferred URLs!
What’s More?

In other news, Gorgias has introduced a new Support Performance Overview page and added the new Contact Reason, Product and Resolution ticket fields.
Biff Codes - The Job Board for WordPress Devs
Biff.codes is on a mission to revolutionize job boards. Post and find WordPress developer jobs for free.
FTC Disclosure: We may receive a payment in connection with purchases of products or services featured in this post.