Porkbun Introduces Live Chat For Better Support

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Last week, the folks at Porkbun announced a big new feature for their website that will improve their customer service a lot. Say hello to Porkbun Live Chat.

Porkbun Live Chat

Porkbun Support — Support Via Messages Or Chat ©Porkbun

Chatting directly with a support team has some great advantages like being able to explain any inquiry in depth, sharing images and screenshots for instance. Also, it’s good to keep a record of the conversation for future use. However, you will still be able to send Porkbun an email or call them, just as before. But now, if you don’t feel like picking up the phone you can also access their knowledgeable team via live chat. Just click the little “Help” button in the bottom right corner of their website and you’re golden.

Based in the US, Porkbun is an ICANN accredited domain name registrar that offers the best 3-year value of domains and hosting products on the market including .dev domains. It is the best, overall “package deal” that users can get, if you consider all of the pieces that go into operating a website: Domain name, web hosting, email hosting, SSL encryption, WHOIS Privacy, and support.

PS: We’re currently in the process of transferring quite a few domains to Porkbun. It’s an easy, fast, and smooth process! Stay tuned for the Year of the Earth Pig sale starting 5th February 2019.