Uxcel Launches New Customer Journey Mapping Course

Uxcel has just released its new online course, ‘Introduction to Customer Journey Mapping’. The course will teach you how to map real customer journeys to help teams make smarter decisions.

Customer Journey Mapping

When research piles up and nothing changes, it’s easy to feel stuck. Customer journey mapping turns user data into a shared story that highlights what’s working, what’s not, and what to do next, giving your insights a purpose.

In this course, created in collaboration with Oliver West, Head of CX at VML, you will learn how to identify areas of friction, align teams and demonstrate the business impact of design. By the end, you will know how to use journey maps to drive real improvements and ensure that user insights matter.

Get your free Uxcel account or save 25% on all plans using this link. Looking for a great product insights platform? Check out Usermaven that also features user journeys with AI powered insights.