Lukas from Gleap has just announced the release of a new Telegram integration for the customer support platform. Connect a Telegram bot to Gleap to start receiving and replying to messages from your customers.
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Telegram is now available as a support channel in Gleap! Simply connect a Telegram bot (via @BotFather) to manage all your customer conversations in one place, similar to WhatsApp, Instagram and Facebook Messenger.
What’s included:
Receive and reply to Telegram messages from your Gleap inbox.
Full media support: images, documents, videos, voice notes and stickers.
AI bot and workflow support with interactive inline buttons.
Typing indicators are shown to customers while support agents compose replies.
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