Lukas from Gleap has just announced the release of YouTube video analysis for the customer support platform, allowing you to train its AI aka Kai with video content. New: Video Analysis You can now import YouTube videos directly into Kai’s…
Following the release of version 2.0 two months ago, Jewel from Fluent Support has introduced agent groups, agent signatures and agent-initiated tickets to the WordPress customer support plugin. New Features Let’s take a look at what’s new in Fluent Support…
Lukas from Gleap has just announced the release of a new Telegram integration for the customer support platform. Connect a Telegram bot to Gleap to start receiving and replying to messages from your customers. New Support Channel: Telegram Telegram is…
Parvez from ThriveDesk has just announced a new feature that allows users to snooze tickets on the customer support platform. It even comes with natural language scheduling. New Snooze Option Some support tickets don’t require an immediate response — they…
Hot on the heels of the Better Stack integration, Lukas from Gleap has just announced the launch of the new feedback portal, which makes your product development process transparent and fast-paced. New Feedback Portal The Feedback Portal is a dedicated…
Lukas from Gleap has just announced the launch of a new Better Stack integration for the customer support platform. This new feature allows you to automatically display incident statuses in the Gleap widget. New Better Stack Integration Thanks to the…
Jewel from Fluent Support has just released version 2.0.0 of their customer support plugin for WordPress, introducing a complete redesign of the admin panel, ticket management and reports. New Features Let’s dive right into what’s new in Fluent Support 2.0:…
Lukas from Gleap has just introduced custom quick actions to its customer support platform. This allows you to create custom prompts and save them as one-click buttons in your sidebar. Next-Generation AI Accuracy Gleap has rolled out a significant architectural…
Lukas from Gleap has just introduced AI-powered messaging, also known as native AI drafting, to its customer support platform. This feature cuts the ‘context-switching tax’ out of your support workflow. Native AI Drafting Gleap has integrated a powerful suite of…
Following the launch of the new AI Chatbar, Lukas from Gleap has just announced a significant AI upgrade to the customer support platform, as well as an upcoming price increase. Lock in the current price now and get 50% off…
