Curated blog with news, events, listings, jobs and exciting stories about web design & web development.

Tag customer service

Helpdesk

How To Help Drive Retention With 3 Customer Service KPIs

ByStefan
5 September 2022

In the last two years in particular, online trade has once again experienced a real boom – especially due to the closure of many shops due to the pandemic. With increasing customer numbers, it is extremely important for an online…

Shopify

Meet Gorgias – The #1 Help Desk Solution For Shopify Stores

ByStefan
13 April 2019

Once online shops reach a certain level of customers and sales, the demand for fast, reliable and competent customer support increases exponentially – also due to the large number of available communication channels. When it comes to help desks, there…