Curated blog with news, events, listings, jobs and exciting stories about web design & web development.
Jitta from Gist has just announced an exciting update to the knowledge base of their customer support tool, which now supports multiple languages. They have also introduced a new Articles API. Multilingual Knowledge Base With multilingual support in the Knowledge…
The Gist team has just announced full support for custom event properties in its customer support tool, which features a live chat, marketing automation and much more. They have also updated AI Assist for Inbox with new and smarter writing…
The folks at MyAlice have been a little quiet over the past few weeks and months. However, they have been hard at work and it has definitely been worth it! They have just announced a new integration with ChatGPT that…
ThriveDesk already integrates with WooCommerce, Easy Digital Downloads, Envato, SureCart and Freemius. Now, they have released an integration with Wix and a new priority system. New Wix Integration Once installed, you will see a Wix widget that displays a customer’s…
Jitta from Gist has just unveiled Emma, a new cutting-edge AI bot powered by OpenAI, as an add-on to their customer support tool. Emma – The New AI Bot With Emma, you can resolve more than 50% of your support…
ThriveDesk already integrates with WooCommerce, Easy Digital Downloads, Envato, and SureCart. Now, they have announced an integration with Freemius. New Freemius Integration ThriveDesk’s direct integration with Freemius gives your support agents all the critical information they need to provide world-class…
After announcing a SureCart integration last month, the developers at ThriveDesk have just announced some more exciting news. The customer support platform has just released its own API and WP Portal. WP Portal & API The new WP Portal is…
The Gist team has recently upgraded the support bots of their customer support tool. Launched earlier this year, these bots now include bot intros, follow-up actions and more. Bot Intros You can now let your customers know more clearly that…
Gist has just added a new option to its customer support tool that allows you to collect email addresses from leads before they can enter a chat with your support agents. Lead Capture Before Chat Previously, the email request came…
SureCart keeps us pretty busy here. They have just released a subscription saver feature and conditional forms as well as an integration with Kadence Cloud. Now comes the next big news: ThriveDesk now integrates with the ecommerce platform for WordPress.…
