Nowadays you can do almost everything online. No matter if you want to buy clothes, book a holiday or take out an insurance policy. But if you think that a website alone is enough, you are definitely wrong. Users and…
Over the last couple of months, HelpShelf released a number of exciting new features and help desk, content, and roadmap integrations – with many more still to come. This week, their Novocall integration is now finally available! HelpShelf – The…
Providing a professional, all-embracing customer support is quintessential for the success of online projects of any sizes. No matter if it’s an online store or a SaaS app. However, that’s where all the trouble starts – especially when you are…