Userback Rolls Out New Feedback Reports

Jonathan from Userback has just introduced customizable feedback reports with real-time sentiment tracking to their user feedback platform. This means you will now have access to all feedback signals in one dashboard.

New Userback Reports

With Userback, you are already collecting feedback from users and clients, including bug reports, survey responses, user comments and session replays. But do you understand it?

Userback Reports centralize all feedback signals in one real-time dashboard, providing instant answers and saving hours of manual work.

Check out the benefits:

• Real-time sentiment tracking:
  Find out how users feel about your product instantly. Identify satisfaction issues before they escalate.
• All feedback signals in one dashboard:
  All connected to real user feedback and context: volume, patterns, sources, priorities, categories and resolution speed.
• Customize reports to your needs:
  You can add the charts that matter to you. Arrange them as you wish to create a personalized dashboard, whether you work in product development, customer support or engineering.

The Userback team is actively adding new charts and insights. Stay tuned!