Userback Redesigns Merging Duplicate Feedback

Jonathan from Userback has just announced that managing duplicate feedback has become much easier. You can now process and organize feedback up to three times faster.

Smarter, Faster Feedback Merging

Dealing with duplicate feedback is a pain. Time should not be spent hunting through feedback and manually searching for similar items to merge them.

That’s why they have completely redesigned Merge Feedback in Userback. The new, AI-powered ‘Suggest Duplicates’ feature automatically finds feedback similar to what you’re working on.

How it works

1. Spot duplicate feedback from anywhere in Userback.
2. Click ‘Merge Duplicates’ and select the feedback you want to merge.
3. You can either review the AI-powered duplicate suggestions or search manually.
4. Select and merge — it’s done in seconds, not minutes!

The improved search functionality makes finding similar feedback lightning-fast. You can now quickly locate and merge related feedback items with precision.

You can now merge feedback directly from your inbox, board view or anywhere else in Userback. There’s no need to switch between screens to consolidate similar feedback anymore.