Hot on the heels of the Better Stack integration, Lukas from Gleap has just announced the launch of the new feedback portal, which makes your product development process transparent and fast-paced. New Feedback Portal The Feedback Portal is a dedicated…
Lukas from Gleap has just announced the launch of a new Better Stack integration for the customer support platform. This new feature allows you to automatically display incident statuses in the Gleap widget. New Better Stack Integration Thanks to the…
Jewel from Fluent Support has just released version 2.0.0 of their customer support plugin for WordPress, introducing a complete redesign of the admin panel, ticket management and reports. New Features Let’s dive right into what’s new in Fluent Support 2.0:…
Lukas from Gleap has just introduced custom quick actions to its customer support platform. This allows you to create custom prompts and save them as one-click buttons in your sidebar. Next-Generation AI Accuracy Gleap has rolled out a significant architectural…
Lukas from Gleap has just introduced AI-powered messaging, also known as native AI drafting, to its customer support platform. This feature cuts the ‘context-switching tax’ out of your support workflow. Native AI Drafting Gleap has integrated a powerful suite of…
Following the launch of the new AI Chatbar, Lukas from Gleap has just announced a significant AI upgrade to the customer support platform, as well as an upcoming price increase. Lock in the current price now and get 50% off…
The Gleap team has just introduced a new AI Chatbar to its customer support platform, a Help Scout and Crisp alternative. This allows you to convert visitors into customers by facilitating instant, smart and engaging conversations. New: AI Chatbar The…
Shortly after launching an AI-powered knowledge base writing feature, Parvez from ThriveDesk has introduced an all-new ThriveDesk AI experience to the customer support platform. New Features Let’s take a look at the latest updates to ThriveDesk AI, also known as…
Following the recent launch of the first set of AI-powered features, Parvez from ThriveDesk has made further improvements to the AI integration of the customer support platform. New Features ThriveDesk has released some exciting new features to help you save…
Our agency is finally developing its own software as a service (SaaS). More on this later! As excellent customer support is crucial for a small team, especially, we have been comparing several solutions over the last few months. Read on…
