Curated blog with news, events, listings, jobs and exciting stories about web design & web development.
Parvez from ThriveDesk has just announced the release of a new knowledge base customizer for their customer support platform. New Features With the new Customizer, ThriveDesk finally allows you to create a custom, unique knowledge base that matches your brand…
Jitta from Gist has just improved the visibility of contacts in the workflows of their customer support, live chat and email marketing automation platform. Improved Visibility With Gist, you now have even more visibility into the automation journeys of your…
Jitta from Gist has just introduced a new modern knowledge base theme along with custom styling options to their customer support, live chat and email marketing automation platform. New Features Gist now finally allows you to personalise your knowledgebase by…
Jitta from Gist has just announced a major upgrade to the workflows of their customer support, live chat and email marketing automation platform. Target Contacts Based on Engagement Workflows have received a major update, giving you more flexibility to target…
Jewel from Fluent Support has announced the release of version 1.8.0, jam-packed with new features designed to improve your customer support experience in WordPress. New Features Let us waste no time and dive right into the new features: Finally, Fluent…
Jitta from Gist has just released a new Skip Wait Steps feature for their customer support tool that will speed up your workflow testing process. Skip Wait Steps The new feature allows you to skip those tedious waiting steps and…
Parvez from ThriveDesk has just announced the release of a new ticket view and customer card UI, as well as a revamped live chat for their customer support platform. New Ticket View & Customer Card Designed for maximum efficiency, the…
Jitta from Gist has just announced an exciting update to the knowledge base of their customer support tool, which now supports multiple languages. They have also introduced a new Articles API. Multilingual Knowledge Base With multilingual support in the Knowledge…
Following the recent launch of its new Shopify integration, Jitta from Gist has announced another (albeit smaller) update to its customer support tool, which also includes live chat, marketing automation and a helpdesk. Say hello to improved email personalization, article…
Jitta from Gist has just announced an official Shopify integration for its customer support tool, which also includes live chat, marketing automation and a helpdesk. They have also improved sales conversations in the team inbox. New Shopify Integration With the…
