Lukas from Gleap has just introduced AI-powered messaging, also known as native AI drafting, to its customer support platform. This feature cuts the ‘context-switching tax’ out of your support workflow. Native AI Drafting Gleap has integrated a powerful suite of…
Following the launch of the new AI Chatbar, Lukas from Gleap has just announced a significant AI upgrade to the customer support platform, as well as an upcoming price increase. Lock in the current price now and get 50% off…
The Gleap team has just introduced a new AI Chatbar to its customer support platform, a Help Scout and Crisp alternative. This allows you to convert visitors into customers by facilitating instant, smart and engaging conversations. New: AI Chatbar The…
Shortly after launching an AI-powered knowledge base writing feature, Parvez from ThriveDesk has introduced an all-new ThriveDesk AI experience to the customer support platform. New Features Let’s take a look at the latest updates to ThriveDesk AI, also known as…
Following the recent launch of the first set of AI-powered features, Parvez from ThriveDesk has made further improvements to the AI integration of the customer support platform. New Features ThriveDesk has released some exciting new features to help you save…
Our agency is finally developing its own software as a service (SaaS). More on this later! As excellent customer support is crucial for a small team, especially, we have been comparing several solutions over the last few months. Read on…
Parvez from ThriveDesk has just announced the first set of AI-powered features for the customer support platform. These include an AI inbox, an AI chatbox, and an AI knowledge base. ThriveDesk AI Now let’s explore how to achieve faster response…
Jewel from Fluent Support has just released version 1.9.0 of their customer support plugin for WordPress, introducing a new FluentCommunity integration, better ticket management and more. New Features Let’s take a quick look at what’s new in Fluent Support 1.9.0:…
LiveAgent has just announced the launch of its new AI chatbot for its customer support platform. It allows you to connect your visitors to an AI-powered bot trained on your data before connecting them to human support agents. LiveAgent AI…
Jewel from Fluent Support has announced the release of version 1.8.7, which adds a new customer support portal UI and a new customer portal block for Gutenberg. New Features With this update, the Fluent Support team focused on refining the…
