Fluent Support Releases OpenAI Integration & Improved Customer Portal

Jewel from Fluent Support has announced the release of version 1.8.0, jam-packed with new features designed to improve your customer support experience in WordPress.

New Features

Let us waste no time and dive right into the new features:

• OpenAl/ChatGPT Integration:
  Dive into the future of customer with the new OpenAl/ChatGPT integration. This major enhancement brings sophisticated Al capabilities to your support system, enabling smarter, faster responses.
• Enhanced Customer Portal:
  Customers can now enjoy improved navigation with product filters and sorting options in the Customer Portal, making it easier to find and manage their support requests.
• Enhanced Security Features:
  Strengthen your security with new email verification during sign-up and two-factor authentication (2FA) for customer logins, adding an extra layer of protection.

Finally, Fluent Support has streamlined the ticket view navigation for a more intuitive user experience and further improved performance and usability.