Curated blog with news, events, listings, jobs and exciting stories about web design & web development.

Tag IVR

BigCommerce, Magento 2, Shopify

Gorgias Announces Native Phone Integration

ByStefan
6 April 2021

Gorgias just announced a native phone integration for their Shopify, BigCommerce and Magento help desk tool which is scheduled to be released in early May. All-In-One Customer Support Helpdesk For E-Commerce » Native Phone Integration With the upcoming native phone…

Call Center, Helpdesk

LiveAgent Help Desk With New Built-In Cloud Call Center Features

ByStefan
30 November 2017

The developers of LiveAgent recently added a brand-new feature to their multi-channel help desk and live chat tool. Say to hello to your personal Cloud Call Center. Cloud Call Center As the tin says, Call Center is a cloud-based call…