Userback Rolls Out Better, Precise Video Feedback Tool

Userback rolled out video feedback back in June 2020 for their visual feedback tool. Now they have released a new and improved tool that allows you to collect precise feedback with video recordings in no time. They also added new basic authentication options.

Collect Customer Feedback With Screenshots, Video Recordings & Comments »

Precise Video Feedback

The improved tool allows you to say goodbye to vague feedback and help your users communicate more effectively with video feedback.

Let’s find out what’s new:

  • Draw on the screen as you record
  • Emphasize mouse clicks on the screen
  • Use keyboard shortcuts for quicker actions
  • Move the video toolbar anywhere on the screen
  • Jump to annotations when watching recordings
  • UI improvements for a more intuitive experience

Video feedback is an optional add-on to your account. Get started with a free Userback account today!

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Save up to $78 on Userback, a great website feedback tool with screenshots & comments.
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New Basic Authentication Options

Basic Authentication
Whitelist ©Userback Servers

If your website requires basic authentication, the Userback servers might not be able to access your resources to capture screenshots. In order to help you collect pixel-perfect screenshots on password-protected sites, they have just added new basic authentication options in your project settings.

Collect Customer Feedback With Screenshots, Video Recordings & Comments »

PS: You can now automatically resolve feedback in Userback after sending it to your connected app.


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Stefan is a ShabuShabu project by Stefan Glumpler & Boris Glumpler - a brother and web designer / developer team based in Munich, Germany. Servus from Bavaria!

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