Curated blog with news, events, listings, jobs and exciting stories about web design & web development.

Category Customer Portal

Customer Portal, Customer Support, Helpdesk, Knowledge Base, Live Chat

LiveAgent – How to Receive Help Desk Ticket Notifications in Slack Channels

ByStefan
17 October 2016

Back in 2015, the developers of LiveAgent announced that hundreds of apps can be connected to their multi-channel help desk tool via Zapier including Slack. Good news, there is no need for a third party service anymore! Slack Integration LiveAgent…

Customer Portal, Customer Support, Helpdesk, Knowledge Base, Live Chat

LiveAgent 4.25 w/ Email Forwarding & 1-Click Facebook Integration

ByStefan
22 October 2015

Despite the minor version number 4.25, Quality Unit have announced a major update for LiveAgent last week. Due to popular demand they have implemented tons of new features in their help desk and live chat solution. Check out the new…

Android, Customer Portal, Customer Support, Helpdesk, Knowledge Base, Live Chat, PrestaShop

New: LiveAgent White Agent Panel Theme, PrestaShop Module & Design Contest

ByStefan
3 August 2015

There has been a lot going on at LiveAgent over the past two months. The multi-channel help desk & live chat solution can now be connected with more than 400 apps via Zapier. What else is new in LiveAgent? New…

Customer Portal, Customer Support, Helpdesk, Integration & Automation Platform, Knowledge Base, Live Chat

Connect LiveAgent with 400+ Apps via Zapier

ByStefan
19 July 2015

LiveAgent is a multi-channel help desk solution that features a built-in live chat, ticket management, and a customer portal including a knowledge base, forum, FAQs, and feature suggestions. It is available via monthly SaaS plans or as a downloadable licence…

Accessibility Adjustments

Accessibility Commitment for Ahoi.dev

At Ahoi.dev, we are committed to making our digital presence as accessible and inclusive as reasonably possible for all users, including individuals with disabilities. Our goal is to improve the usability of https://ahoi.dev and to support a more accessible experience for everyone, regardless of their abilities or the technologies they use.

Our Approach to Accessibility

We aim to align with the Web Content Accessibility Guidelines (WCAG), which define internationally recognized standards for digital accessibility. While full compliance cannot always be guaranteed, we strive to implement improvements where feasible and regularly review accessibility-related aspects of our website. Accessibility is an ongoing process, and we are committed to improving the experience over time as technologies, standards, and user needs evolve.

Accessibility Features

To support accessibility, https://ahoi.dev may utilize tools such as the OneTap accessibility toolbar. This interface provides users with a range of helpful features, including:

Adjustable text size and contrast settings
Highlighting of links and text for better visibility
Full keyboard navigation of the toolbar interface
Quick launch via keyboard shortcut: Alt + . (Windows) or ⌘ + . (Mac)

Please note the following:

The availability and effectiveness of these features depend on the website's configuration and ongoing maintenance.
While we strive to ensure accessibility, we cannot guarantee that every part of https://ahoi.dev will be fully accessible at all times. Some content may be provided by third parties or affected by technical constraints beyond our immediate control.

Feedback and Contact

We welcome your feedback. If you experience any accessibility barriers or have suggestions for improvement, please contact us. We are committed to reviewing all inquiries and aim to respond within 3–5 business days. If you require assistance accessing any part of this website, we are happy to provide support through alternative channels upon request.

Competent Supervisory Authority

The following authority is responsible for monitoring accessibility on this website: Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF) c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt PO Box 39 11 55 39135 Magdeburg Telephone: (+49) (0) 391 567 4530 Email: MLBF@ms.sachsen-anhalt.de Last updated: July 6, 2025

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Enhances website's visuals

Seizure Safe Profile

Clear flashes & reduces color

ADHD Friendly Mode

Focused browsing, distraction-free

Blindness Mode

Reduces distractions, improves focus

Epilepsy Safe Mode

Dims colors and stops blinking

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