Curated blog with news, events, listings, jobs and exciting stories about web design & web development.
Jitta from Gist has just announced an exciting update to the knowledge base of their customer support tool, which now supports multiple languages. They have also introduced a new Articles API. Multilingual Knowledge Base With multilingual support in the Knowledge…
Following the recent launch of its new Shopify integration, Jitta from Gist has announced another (albeit smaller) update to its customer support tool, which also includes live chat, marketing automation and a helpdesk. Say hello to improved email personalization, article…
Jitta from Gist has just announced an official Shopify integration for its customer support tool, which also includes live chat, marketing automation and a helpdesk. They have also improved sales conversations in the team inbox. New Shopify Integration With the…
Parvez from ThriveDesk has just announced the final feature in 2023 for their customer support platform, introducing a new visitor map. Shortly afterwards they added a new anonymous chat feature. New Visitor Map The new visitor map is part of…
ThriveDesk has just launched version 2.0 of the Woo integration for its customer support platform. They introduced a new access control feature, custom push notifications, an improved search and user interface, and more. ThriveDesk x Woo 2.0 Let’s take a…
Jitta from Gist has just announced the arrival of a revamped forms builder for its customer support tool, which also includes live chat, marketing automation and a helpdesk. Forms Builder The new easy-to-use visual Forms Builder allows you to quickly…
The folks at MyAlice have been a little quiet over the past few weeks and months. However, they have been hard at work and it has definitely been worth it! They have just announced a new integration with ChatGPT that…
The developers of JivoChat have just announced that the live chat and 360° customer support platform is now directly integrated with WhatsApp. Direct WhatsApp Integration The new integration allows you to integrate JivoChat directly with WhatsApp, eliminating the need for…
The HelpSpace team already gave us a little sneek peak at the upcoming Tasks feature in July 2022. Good news: Tasks is now in beta! Tasks in Beta Tasks is an excellent addition to the HelpSpace support ticket system that…
HelpSpace is a great customer service tool that comes with team inboxes, smart widgets, multiple inbound channels and self-service sites including knowledge base, documentation, and blog. They just revealed their next big feature called Tasks which will soon be in…
