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LiveAgent Audit Log — LiveAgent - Introducing New Audit Log ©Quality Unit

LiveAgent Helpdesk: New Audit Log & Advanced Sound Configuration

ByStefan
Published11 April 2016
Customer Support, Helpdesk, Live Chat

For their March update, LiveAgent have introduced three small but useful features and enhancements for their helpdesk and live chat support platform.

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If you are tired of old sounds you can now specify your own sounds for chat ringtones, call ringtones, call queues and more.

New Features

Advanced Sound Configuration – Setup your own sounds & music
Audit Log – Activity overview in your LiveAgent account
Enhanced Widget Setup – Contact & chat widgets can now be set up much easier

Sign up to the LiveAgent multi-channel helpdesk tool from just $9 per month for the SaaS license or from $899 for the standalone downloadable license.

Purchase LiveAgent Multi-Channel Help Desk from as low as $9 »

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Stefan

Ahoi.dev is a ShabuShabu project by Stefan Glumpler & Boris Glumpler - a brother and web designer / developer team based in Munich, Germany. Servus from Bavaria!

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