Curated blog with news, events, listings, jobs and exciting stories about web design & web development.

Tag audit log

Magento 2, Shopify

Gorgias: Audit Logs, Ticket Export & Better iPad Support

ByStefan
18 December 2019

Gorgias recently raised a “$14M series A to transform customer service into a profit center using conversational commerce”. This month, they added three new features to their help desk solution for Shopify and Magento. All-In-One Customer Support Helpdesk For E-Commerce…

eLearning, HR, Onboarding

Fleeq Introduces Workplace For Training & Onboarding

ByStefan
27 September 2018

Fleeq allows you to create, share and track localized videos and GIFs in no time. The tool has especially been designed for support, sales, training, and HR purposes. For the last one, they just announced a new plan called Workplace.…

Customer Support, Helpdesk, Live Chat

LiveAgent Helpdesk: New Audit Log & Advanced Sound Configuration

ByStefan
11 April 2016

For their March update, LiveAgent have introduced three small but useful features and enhancements for their helpdesk and live chat support platform. If you are tired of old sounds you can now specify your own sounds for chat ringtones, call…