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LiveAgent – How to Receive Help Desk Ticket Notifications in Slack Channels

ByStefan
Published17 October 2016
Customer Portal, Customer Support, Helpdesk, Knowledge Base, Live Chat

Back in 2015, the developers of LiveAgent announced that hundreds of apps can be connected to their multi-channel help desk tool via Zapier including Slack. Good news, there is no need for a third party service anymore!

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Slack Integration

LiveAgent has just published a new plugin for Slack which allows to natively integrate both tools in no time. Thus you will automatically receive notifications in selected Slack channels for

New ticket
Open ticket (answer from a customer)
Closed ticket

This integration is offered for free! Try LiveAgent free for 14 days and test this popular help desk and live chat solution.

Purchase LiveAgent Multi-Channel Help Desk from as low as $12 per Agent »

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FTC Disclosure: We may receive a payment in connection with purchases of products or services featured in this post.

Stefan

Ahoi.dev is a ShabuShabu project by Stefan Glumpler & Boris Glumpler - a brother and web designer / developer team based in Munich, Germany. Servus from Bavaria!

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