Tag Gorgias

Gorgias

Gorgias: New Shopify Actions & Multi-Language Intents

Gorgias just announced a couple of exciting new features. The latest update brings new Shopify actions and multi-language intents to their top-notch help desk solution. All-In-One Customer Support Helpdesk For E-Commerce » New Shopify Actions & Create Order Approximately one-third…

Gorgias

Gorgias Improves Returns & Exchanges Process

Gorgias just announced some powerful new features for their help desk solution for Shopify. This update helps merchants streamline their returns process a lot. All-In-One Customer Support Helpdesk For E-Commerce » Returns & Exchanges Gorgias were always asked to improve…

Gorgias

Gorgias Helpdesk Now Integrates With Magento 2

Gorgias originally launched as a fully-fledged support help desk exclusively for Shopify stores. Starting with Magento 2, they are now expanding to other e-commerce platforms as well. Stay tuned for WooCommerce coming soon. All-In-One Customer Support Helpdesk For E-Commerce »…

Gorgias

Gorgias Announces Instagram Ad Comments & Ticket Intents

Gorgias just announced that three of the most requested features for the #1 help desk for Shopify have been released this month including Instagram ad comments, ticket intents, and mobile app improvements. Instagram Ad Comments Many merchants are running ads…

Gorgias

Gorgias: New Chat Business Hours & Macro Suggestion Beta

As mentioned in May, Gorgias made some improvements for auto-responders during chat business hours. They also excitedly announced the beta of their upcoming macro suggestion feature. However, they’re still working on migrating their infrastructure to multi-regional clusters to ensure that…