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LiveAgent Releases Multi Knowledge Base Add-On
LiveAgent is an award-winning help desk, live chat, and cloud call center solution. They have just released their Multi Knowledge Base add-on, focused on design improvements and delivered updates to their LivePhone app which is still in beta. Test LiveAgent…
LiveAgent Help Desk Announces Material Panel Theme & New Home
LiveAgent is an award-winning help desk, live chat, and cloud call center software tool. Their development and design teams worked hard to push out new updates including a new material panel theme. Material Panel Theme In the second half of…
How To Reduce Support Requests With Just One Single Widget
Providing a professional, all-embracing customer support is quintessential for the success of online projects of any sizes. No matter if it’s an online store or a SaaS app. However, that’s where all the trouble starts – especially when you are…
LiveAgent Help Desk With New Built-In Cloud Call Center Features
The developers of LiveAgent recently added a brand-new feature to their multi-channel help desk and live chat tool. Say to hello to your personal Cloud Call Center. Cloud Call Center As the tin says, Call Center is a cloud-based call…
LiveAgent Help Desk: New 2-Step Verification & Chat Window Theme
The LiveAgent team are continually updating their multi-channel help desk and live chat tool. The latest update, however, brings two very interesting features: 2-step verification and a new chat window theme. 2-Step Verification To further increase security, LiveAgent implemented a…
LiveAgent Help Desk: Why You Should Switch from Downloadable to Cloud
LiveAgent, a popular help desk & live chat solution, has been growing rapidly for the past 6 months. A growing number of customers are switching to their SaaS cloud license. In April 2017, 34 companies have been switching seamlessly to…