Jonathan from Userback has just introduced customizable feedback reports with real-time sentiment tracking to their user feedback platform. This means you will now have access to all feedback signals in one dashboard. New Userback Reports With Userback, you are already…
Jonathan from Userback has just announced a significant update to the ideas portal of the user feedback platform. This update has transformed the portal into a powerful user engagement tool. New Features What’s the problem? Great features are released, but…
Jonathan from Userback has just announced that managing duplicate feedback has become much easier. You can now process and organize feedback up to three times faster. Smarter, Faster Feedback Merging Dealing with duplicate feedback is a pain. Time should not…
Jonathan from Userback has just announced the release of Portal Announcements, which allows you to easily share important updates, feature releases and important notices directly in your feedback portal. New: Portal Announcements With Portal Announcements, you can now share important…
Userback has recently released a new native Intercom integration for its visual client feedback and bug reporting tool. It is now available in the Intercom App Store. Native Intercom Integration If you use Intercom for customer support, sales and general chat, you…
The Userback team has just introduced new and improved workspaces to their visual client feedback and bug reporting tool. They have also released a new quick guide and a free ebook. Userback Workspaces With improved workspaces, Userback now allows you…
As you are probably aware, we use Userback both as a visual client feedback tool and for bug reporting (and bug tracking via GitHub) for all our client projects within our small agency. In short, our customers love Userback and…
Userback just released a centralized integration management, an import of third-party feature requests, and a new option to filter integration notifications to their client feedback tool. Connected Apps Userback now supports Connected Apps. This is a time-saving new way for…
After the Userback team released a major update with the Feedback Portal in March, they are now rolling out three smaller ones to their client feedback tool. Welcome, default feedback assignees, manual feedback and a new broken integrations alert. Collect…
This year, the Userback team has already delivered some new features including session replay and user identification to help you collect better quality feedback and resolve issues faster. But that’s just the beginning! They have just revealed an exciting new…
