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Moosend Shuts Down All Forever Free Accounts
Since their launch back in 2012, Moosend evolved from a modest newsletter builder to a powerful email marketing and automation platform trusted by more than 150,000 marketing professionals around the world. As they enter a new era of innovation and want everyone to enjoy the full suite of Moosend’s features, they will update their pricing plans.
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New Pricing Plans
In terms of transparency, the Moosend team has decided to make some changes to their pricing plans:
They will shut down all Forever Free accounts and instead offer a no-obligation 30-day free trial that includes the full functionality of Moosend’s enterprise-level features. The shutdown will take place after 07:00 EST on Thursday, 20 January 2022. If you currently have a Free Forever account, it will remain open for 30 days from that day. During this time you will be able to download all campaigns, templates, email lists and reports.
Moosed will introduce two different plans: Pro (starting at $9 per month) and Enterprise. Please note that these changes will not affect your current plan (including Pay-As-You-Go credits and Lifetime plans) unless you decide to upgrade or downgrade your plan in the future.
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Is this even legal? When someone signed up on the forever free plan, werent there some terms??
“…shut down all Forever Free accounts and instead offer a no-obligation 30-day free trial” hahahahahah. Nice. “Hey, we’re taking away the Forever Free account, but we’re giving you 30 days in return! After that, f*** you!” Oh the irony of the Forever Free account name
“Free forever” until we decide its not free anymore
Where can we file a formal complaint? Which agency?
Bad strategy! I’ve seen many vendors move from free forever plan to 30 day free trail. Eventually, they all came back to free forever plan after learning the hard way.
The moment the user see 30 day free trail, they go and look for alternatives who offer free forever plan. It’s easy to find alternative as email marketing is a competitive niche.
Free forever plan will get more people and they do free marketing by recommending the service to there friends and social media. Eventually it will pay off. They may even pay and upgrade if their subscribers grow.
I have already switched to alternative the moment they announced my free forever turned in to 30 day trail. I am not even utilizing those 30 days. But I have already recommended Moosend to many, I don’t do that anymore.