Usetiful Introduces Dynamic Banners for Better User Engagement

The Usetiful team has just announced the release of dynamic banners, custom domains for knowledge base portals, and more for its digital adoption and user onboarding platform.

Dynamic Banners

You probably use a variety of channels to communicate with users. For example, customer support often needs to display maintenance windows, provide users with documentation and help articles, or provide guidance when users get lost. Users often stay on a page for a long time, especially with internal tools or data dashboards that remain open for long periods of time.

Banners can now appear dynamically, without requiring the user to take any action or refresh the page. This allows you to display a maintenance window to your users and be confident that the message will be seen.

As the icing on the cake, you can now easily see who has seen or rejected your banner directly in the Users section. By providing User IDs, user data is stored on the Usetiful server, ensuring that the banner is only displayed once to each individual user, across all of their devices, regardless of which device they used to sign in to your application.

Soon you will be able to schedule banners to automatically publish or unpublish, so you can plan your marketing campaigns or maintenance windows in advance.

What’s More?

In other news, you can now use a custom domain for your knowledge base portal, allowing you to keep your company branding consistent and optionally remove the Usetiful watermark. This is only available on Premium & Enterprise plans. In addition, portals are now optimized for mobile devices.

Finally, you will now be able to log in to Usetiful with your Microsoft account using SSO via Microsoft Azure.