Amasty: RMA for Magento 2 Extension

If you are only selling an occasional product here and there, you will most likely be able to handle product returns manually. For larger online stores, however, you might need a powerful RMA tool to handle product returns, exchanges and refunds effectively and efficiently.

RMA for Magento 2 is a new extension freshly baked by Amasty that allows to skyrocket your customer service by offering a smooth and seamless return merchandise authorization (RMA).

Purchase RMA for Magento 2 from just $249 »

Customer Account — Create Single RMA Request for Several Items in Order ©Amasty

Features

Effective returns management tool
RMA can be enabled for all product types
Create unique conditions, resolutions & reasons according to your business needs, e.g. Damaged, Refund/Replace & Not as expected
Create custom fiels for RMA-request forms
Option to allow RMA requests by guests via a special login
Set up RMA notifications
Option for admins to create & edit RMA requests via the backend
Increase customer loyalty & satisfaction
Intuitive interface for customers to request an RMA
No need for customers to log into their accounts as they can reply to RMA messages via email
Flexible return policy – Only return selected items and not the entire order
RMA requests are logged in the backend and in returns tab of customer accounts
Allow to create multiple requests for same order, duplicated RMA requests are not possible
Full control over all things RMA

Define min. & max. return period after order completion
Select min. & max. size for RMA attachments
Compose custom request confirmation messages
Generate shipping labels for printing
Store view specific status labels & email templates
Customer will constantly be informed about request process
Receive instant email alerts once a new issue is placed
Generate shipping labels automatically upon request (if “Print shipping label” button is clicked)

Multistore support

Guest RMA Login — Allow Guest Visitors to Create RMA Requests ©Amasty

Pricing, Support & Updates

The RMA for Magento 2 module can be purchased for $249 for the Community edition. The Enterprise edition is available for an additional $300.

Amasty are providing a 60-day money-back guarantee, free lifetime updates, free support for 3 months, a paid installation service as well as a detailed documentation including FAQs, videos and a PDF user guide. Optional future support periods are 50% off.

Existing customers of RMA for Magento 1 can get this extension at half price. Simply log into your account and enjoy the discount.

Purchase RMA for Magento 2 from just $249 »