Gorgias has just released proactive WhatsApp messages, chat customization, flows and more for its Shopify, BigCommerce and Magento customer service and helpdesk tool. Proactive WhatsApp Messages Message templates are specific message formats that companies can use to send notifications or…
Gorgias has just released ticket fields for its Shopify, BigCommerce and Magento customer service and helpdesk tool, currently in beta. They have also added new Automation settings, a better search, and more. Ticket Fields Gorgias’ new Ticket Fields can help…
Gorgias has just announced that the much anticipated WhatsApp integration is now officially live for its Shopify, BigCommerce and Magento customer service and helpdesk tool. WhatsApp Integration WhatsApp can be a great way to extend your customer support when paired…
Sponsored by Google, Amazon, Meta, Klaviyo, Stripe and many more, BigCommerce just proudly announced their fifth annual Make it Big conference. That’s 2 days with 28 speakers, and cutting-edge insights shaping the future of commerce. Register For The On Demand…
BigCommerce just introduced an exciting new feature called multi-storefront which allows merchants to create and manage multiple unique storefronts within a single, centralized system, hence the name. Start Your 15-Day Free BigCommerce Trial » Multi-Storefront For multi-store fronts, you can…
Do you run a Shopify, Magento or BigCommerce online shop? Do you expect a rush of customers during the Black Friday and Cyber Monday weekend? Does your support not use a helpdesk yet and therefore needs too much precious time…
BigCommerce partnered with TikTok to offer their business-focused platform “TikTok For Business” to all of their US, UK, AU & CA-based merchants. This integration is available free of charge in their Channel Manager as a one-click app. Easily Connect Your Online…
If you’re not familiar with the term omnichannel: An omnichannel approach has been defined as one that integrates both online and offline sales channels to create a cohesive experience across multiple touchpoints. Let’s find out how omnichannel strategies can level…
Today, the selection of the right e-commerce platform is crucial for business success. To be honest, with so many options available, it doesn’t seem like an easy choice. What kind of platform can support the scalability of your business? Which…
Gorgias just announced a native phone integration for their Shopify, BigCommerce and Magento help desk tool which is scheduled to be released in early May. All-In-One Customer Support Helpdesk For E-Commerce » Native Phone Integration With the upcoming native phone…
