The HelpShelf team has been busy working on some great new features – many of which were some of the highest requested so far including hosted FAQ and support for Gorgias and HelpNinja. HelpShelf – The Swiss Army Widget For…
Over the last couple of months, HelpShelf released a number of exciting new features and help desk, content, and roadmap integrations – with many more still to come. This week, their Novocall integration is now finally available! HelpShelf – The…
Providing a professional, all-embracing customer support is quintessential for the success of online projects of any sizes. No matter if it’s an online store or a SaaS app. However, that’s where all the trouble starts – especially when you are…
“We need a better way to manage images!” has probably been one of the most requested features by the Fleeq community during the past few months. With Image Gallery 2.0, the highly anticipated feature has just arrived. Sign Up To…
The Fleeq team recently sent a survey to their customers asking them how they could improve their platform. Check out some of the new and exciting updates which make Fleeq faster, more secure and sound better. Sign Up To Fleeq…
Fleeq allows you to create and share localized videos and GIFs in just a few minutes. Basically, you can create sort of live videos made of screenshots with custom and auto narration. For one of our projects, we are currently…
Back in 2015, the developers of LiveAgent announced that hundreds of apps can be connected to their multi-channel help desk tool via Zapier including Slack. Good news, there is no need for a third party service anymore! Slack Integration LiveAgent…
For their March update, LiveAgent have introduced three small but useful features and enhancements for their helpdesk and live chat support platform. If you are tired of old sounds you can now specify your own sounds for chat ringtones, call…
Chat Button Animations With the recent update, LiveAgent have been enhanced with chat button animations. Choose from a huge selection of new pre-made animations for your chat buttons and increase your click-through rates (CTR). Thus you’ll be able to talk…
Despite the minor version number 4.25, Quality Unit have announced a major update for LiveAgent last week. Due to popular demand they have implemented tons of new features in their help desk and live chat solution. Check out the new…
