HelpSpace Tasks Now In Beta

The HelpSpace team already gave us a little sneek peak at the upcoming Tasks feature in July 2022. Good news: Tasks is now in beta!

Tasks in Beta

Tasks is an excellent addition to the HelpSpace support ticket system that allows you to coordinate and manage the internal work in your team. It provides a clear overview of what needs to be done and what has already been done.

You can assign tasks to team members, set deadlines, leave comments, upload relevant files and track the progress of each task. It thus improves internal communication and collaboration.

Check out the feature highlights:

Kanban or List
Create multiple Kanban boards and lists to organise and prioritise your tasks. This flexibility allows you to adapt the feature to your specific workflow needs.
Subtasks
Break your tasks into smaller, more manageable steps to track progress and keep track of everything.
Connect Tasks with Tickets
Keep track of all the work that needs to be done to close a ticket by associating tasks with tickets. This helps you stay organised. It also ensures that nothing falls through the cracks.

Boost the productivity of your support team and close tickets faster than ever – with HelpSpace tasks.