Curated blog with news, events, listings, jobs and exciting stories about web design & web development.
Parvez from ThriveDesk has just announced the release of a new knowledge base customizer for their customer support platform. New Features With the new Customizer, ThriveDesk finally allows you to create a custom, unique knowledge base that matches your brand…
The Usetiful team has just announced the release of the brand-new knowledge base portal for its digital adoption and user onboarding platform, available in early access. New Knowledge Base Portal With Usetiful’s new Knowledge Base Portal, your users will have…
LiveAgent is an award-winning help desk, live chat, and cloud call center solution. They have just released their Multi Knowledge Base add-on, focused on design improvements and delivered updates to their LivePhone app which is still in beta. Test LiveAgent…
Back in 2015, the developers of LiveAgent announced that hundreds of apps can be connected to their multi-channel help desk tool via Zapier including Slack. Good news, there is no need for a third party service anymore! Slack Integration LiveAgent…
Despite the minor version number 4.25, Quality Unit have announced a major update for LiveAgent last week. Due to popular demand they have implemented tons of new features in their help desk and live chat solution. Check out the new…
There has been a lot going on at LiveAgent over the past two months. The multi-channel help desk & live chat solution can now be connected with more than 400 apps via Zapier. What else is new in LiveAgent? New…
LiveAgent is a multi-channel help desk solution that features a built-in live chat, ticket management, and a customer portal including a knowledge base, forum, FAQs, and feature suggestions. It is available via monthly SaaS plans or as a downloadable licence…
