Chat Button Animations With the recent update, LiveAgent have been enhanced with chat button animations. Choose from a huge selection of new pre-made animations for your chat buttons and […]
[…] made another big announcement for their AI copywriting assistant. Say hello to Jasper Chat, an AI chat specifically for content creators. Jasper Chat With Jasper Chat, anyone can learn how to […]
As announced two months ago, MyAlice has just introduced a revamped live chat feature to their customer service helpdesk for WooCommerce and Shopify. New LiveChat Thanks to the new update, […]
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[…] from Plugin Planet has just released his seventh pro plugin. Say hello to Simple Ajax Chat Pro aka SAC Pro. Get Unlimited Chat Forms For WordPress » SAC Pro Chatbox […]
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[…] tool that allows you to collect email addresses from leads before they can enter a chat with your support agents. Lead Capture Before Chat Email Collection Settings ©Gist Previously, the email request came after the conversation had started. However, Gist now allows you to ask site visitors for their email address before they start a chat conversation. This feature helps to prevent duplicate conversations, so that each support issue is only addressed once. This also leads to a much more streamlined support experience. For example, support agents can follow up on previous conversations, such as support ticket status updates, because their email address is on file. They can also view the history of all their support tickets in one place, making it easier to keep track of past interactions with your support team. Sounds interesting? You will find the Require email before starting a chat option in your Gist account at Settings > Messenger > Advanced. Contact Ownership Contact Ownership ©Gist Gist has recently also introduced a new feature that […]
With live web chats and web push notifications, GetResponse just announced two great new additions to their email marketing and marketing automation tool. They allow you to directly connect with […]
