Our agency is finally developing its own software as a service (SaaS). More on this later! As excellent customer support is crucial for a small team, especially, we have been comparing several solutions over the last few months. Read on…
Jewel from Fluent Support has just released version 1.9.0 of their customer support plugin for WordPress, introducing a new FluentCommunity integration, better ticket management and more. New Features Let’s take a quick look at what’s new in Fluent Support 1.9.0:…
The BetterDocs team has just released version 3.4 of their knowledge base plugin for WordPress, introducing a new Help Scout migration, one-click sample data and more. New Features BetterDocs 3.4 brings a few new features designed to improve the way…
ThriveDesk already integrates with WooCommerce, Easy Digital Downloads, Envato, and SureCart. Now, they have announced an integration with Freemius. New Freemius Integration ThriveDesk’s direct integration with Freemius gives your support agents all the critical information they need to provide world-class…
Fluent Support has just released migrations from JS Help Desk and Help Scout to the ticket importer feature of their helpdesk plugin for WordPress. They have also introduced a new dynamic dashboard, a better WooCommerce integration, and more. New Ticket…
Providing a professional, all-embracing customer support is quintessential for the success of online projects of any sizes. No matter if it’s an online store or a SaaS app. However, that’s where all the trouble starts – especially when you are…
