Joe from Supademo has just announced the release of new in-app demo hubs. These are always-on libraries of interactive demos that live right inside your product, website or knowledge base. New: In-App Demo Hubs Traditional product tours are often clunky…
Following the recent launch of the first set of AI-powered features, Parvez from ThriveDesk has made further improvements to the AI integration of the customer support platform. New Features ThriveDesk has released some exciting new features to help you save…
Our agency is finally developing its own software as a service (SaaS). More on this later! As excellent customer support is crucial for a small team, especially, we have been comparing several solutions over the last few months. Read on…
Parvez from ThriveDesk has just announced the first set of AI-powered features for the customer support platform. These include an AI inbox, an AI chatbox, and an AI knowledge base. ThriveDesk AI Now let’s explore how to achieve faster response…
Parvez from ThriveDesk has just announced the release of a new knowledge base customizer for their customer support platform. New Features With the new Customizer, ThriveDesk finally allows you to create a custom, unique knowledge base that matches your brand…
Jitta from Gist has just introduced a new modern knowledge base theme along with custom styling options to their customer support, live chat and email marketing automation platform. New Features Gist now finally allows you to personalise your knowledgebase by…
Chris from HeroThemes has just announced an integration of Heroic KB with Formidable Forms that will revolutionize your customer support forms. Heroic KB ❤️ Formidable Forms The new Formidable Forms integration combines the power of Heroic KB with the flexibility…
The HeroThemes developers have just announced a new CSV importer and migration tools for Heroic KB, their popular knowledge base plugin for WordPress. New Heroic KB CSV Importer The HeroThemes team has been working hard to streamline the process of…
Jitta from Gist has just announced an exciting update to the knowledge base of their customer support tool, which now supports multiple languages. They have also introduced a new Articles API. Multilingual Knowledge Base With multilingual support in the Knowledge…
The BetterDocs team has just released version 3.4 of their knowledge base plugin for WordPress, introducing a new Help Scout migration, one-click sample data and more. New Features BetterDocs 3.4 brings a few new features designed to improve the way…