Our agency is finally developing its own software as a service (SaaS). More on this later! As excellent customer support is crucial for a small team, especially, we have been comparing several solutions over the last few months. Read on…
Parvez from ThriveDesk has just announced the release of a new ticket view and customer card UI, as well as a revamped live chat for their customer support platform. New Ticket View & Customer Card Designed for maximum efficiency, the…
Parvez from ThriveDesk has just announced the final feature in 2023 for their customer support platform, introducing a new visitor map. Shortly afterwards they added a new anonymous chat feature. New Visitor Map The new visitor map is part of…
Gist has just added a new option to its customer support tool that allows you to collect email addresses from leads before they can enter a chat with your support agents. Lead Capture Before Chat Previously, the email request came…
As announced two months ago, MyAlice has just introduced a revamped live chat feature to their customer service helpdesk for WooCommerce and Shopify. New LiveChat Thanks to the new update, businesses can now do much more than before in terms…
OneStream Live is a feature-rich cloud platform to stream both live and pre-recorded videos and create live streams and videos via OneStream Studio. With the launch of Live Spaces, you can now stream not only to 40+ social media platforms…
HubSpot recently announced that Marketing Hub Starter, their lowest paid Marketing Hub plan, now includes marketing automation! Shortly after, they also released a brand new free product called CMS Free. Marketing Automation Until now, marketing automation was only available for the…
With live web chats and web push notifications, GetResponse just announced two great new additions to their email marketing and marketing automation tool. They allow you to directly connect with your audience fast and engage and eventually convert them into…
The WooCommerce marketplace just announced the arrival of three new extensions that allow you to launch crowdfunding campaigns, boost sales with WhatsApp, and more. Meet Crowdfunding for WooCommerce, Ajax Infinite Scroll, and WhatsApp Order and Live Chat. Crowdfunding For WooCommerce…
Userback has been our faithful companion for all our projects for some time now. Without exaggerating, it’ s a real gem, which both we and our clients love. However, if you use Userback and live chat tool widgets at the…
