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It’s a common problem that not all customers who are starting the checkout process are also going to complete it. In fact, according to comScore & Entrepreneur almost 70% of all shopping carts are abandoned right before sales are completed.
The reasons for this high abandoned rate could be quite diverse. They could lie in a confusing UI, lack of adequate payment methods, higher price higher than expected after shippinp costs, lack of trust or simply because customers got distracted. However, you can try to recover at least some of the lost sales simply by implementing the WooCommerce abandoned carts extension. Sending an email asking customers about his reasons for not completing his or her order could increase trust and faith.
WooCommerce Abandoned Cart Pro
The WooCommerce Abandoned Cart Pro extension from Tyche Softwares allows WooCommerce store operators to recover a minimum of 30% of lost sales from both logged-in customers or visitors because of abandoned shopping carts. The extension is sending out multiple personalized notification emails to clients about their abandoned orders. You can even offer incentives like discounts or coupons to finally complete orders. Coupons will then automatically be applied to carts. As of v2.4.4, the plugin is compatible with WordPress Multisite.
- Abandoned carts can be recovered via a single click
- Registered customers are automatically get logged in after clicking on the recovery link
- Identification of abandoned order details including abandoned products
- Tracking of abandoned guest user carts incl. their details (First & last name, email address)
- Create unlimited email templates and specify sending intervals
- Add custom variables to email templates incl. customer name, product details, cart abandoned date, cart details & coupons
- Include WooCommerce coupons in email reminders
- Create email templates via a rich text editor or use HTML
- Track whether expired coupons are the cause of cart abandonments
- Receive notification emails when orders are recovered
- Tracking of abandoned order values vs recovered order values
- Tracking of emails sent, emails opened, links clicked for each template or email
- Email notifications automatically get stopped after customers are placing order or using cart recovery links
- Abandoned cart email notifications now with look & feel of default WooCommerce emails in terms of header, footer & styles
- Phone numbers entered by guest users on the checkout page are captured (from v 2.4.8)
- Email templates are compatible with WPML(v2.6)
- Tracking of carts even if customers are not visiting the checkout page (v2.7)
- Dashboard widget now shows # of abandoned and recovered carts as well as the conversion ratio for current day & month, last month and total abandoned carts (v2.8)
- Coupon codes used by guest customers are now captured which are applied by clicking links in the abandoned cart reminder emails (v3.0)
- Compatibility with WooCommerce 3.0 (v4.9)
- Sorting of Product Report tab: Product name, Number of times Abandoned & Number of times Recovered (v3.4)
- New dashboard with analytics, e.g. Total revenue of the store v/s Total revenue of the recovered carts (v3.5)
- Option to send abandoned cart emails to admin (v3.7)
- Customer IP address will be recorded on abandoned cart detail page (v3.7)
- Print or export abandoned orders to CSV format (v3.8)
- Compatibility with WooCommerce Free Gift Coupons (v4.1), WooCommerce Email Customizer (v4.4) & Loco Translation (v4.5)
- Initiate Recovery: Send reminders to specific abandoned cart(s) (v4.2)
- Add To Cart modal for guest users (v6.0)
Abandoned Cart Pro can also be purchased as part of the Ecommerce Bundle or Premium WooCommerce Plugins Bundle. Both bundles get you access to Order Delivery Date Pro for WooCommerce. The latter one also comes with their popular WooCommerce Booking and Appointment Plugin.
Support, Documentation & Updates
Tyche Softwares are providing support via forums as well as a detailed documentation. Upon purchase you will get access to updates for one year. License renewals are available at a discounted rate.
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