Gist Now Officially Integrates with Shopify

Jitta from Gist has just announced an official Shopify integration for its customer support tool, which also includes live chat, marketing automation and a helpdesk. They have also improved sales conversations in the team inbox.

New Shopify Integration

With the new Shopify integration, you can now easily connect your Shopify store to Gist, bringing your customer profile and order data directly into your Gist workspace for more targeted messaging and insights.

Check out the benefits:

• Use Gist to perform Shopify actions such as refund, duplicate, create and cancel orders. No need to switch screens.
• When you receive a message, you can view the customer’s profile and recent orders from Shopify.
• You can easily automate common questions with snippets and bot flows.
• You can prioritize customer tickets based on their plan, purchase history, and more.

Better Sales Conversations

Gist has also improved the handling of sales conversations in the team inbox, so you can access and edit deal information directly from your inbox. No more switching tabs and searching through multiple sales pipelines for relevant deals.