Parvez from ThriveDesk has just announced the release of a new knowledge base customizer for their customer support platform. New Features With the new Customizer, ThriveDesk finally allows you to create a custom, unique knowledge base that matches your brand…
Jitta from Gist has just announced an exciting update to the knowledge base of their customer support tool, which now supports multiple languages. They have also introduced a new Articles API. Multilingual Knowledge Base With multilingual support in the Knowledge…
Kinsta just announced four new features for their managed WordPress hosting platform that will improve the hosting experience for developers and web agencies. This includes an enhanced site transfer tool, plugin and theme management, a new help center, and more.…
Do you run a Shopify, Magento or BigCommerce online shop? Do you expect a rush of customers during the Black Friday and Cyber Monday weekend? Does your support not use a helpdesk yet and therefore needs too much precious time…
The HelpShelf team has recently launched a brand new feature called Announcements for their fantastic support tool widget. Check out the feature walkthrough below. HelpShelf – The Swiss Army Widget For Support Tools » Announcements As the tin says, with…