Curated blog with news, events, listings, jobs and exciting stories about web design & web development.
MyAlice just introduced an exciting new integration with BetterDocs, the popular knowledge base plugin for WordPress, to their customer service helpdesk for WooCommerce and Shopify. Customer Support For Ecommerce In One Single Inbox » New BetterDocs Integration The new integration…
The Fluent Support team just released version 1.5.5 introducing two of the most requested features to their helpdesk and support ticketing system for WordPress. Say hello to a WhatsApp integration (via Twilio) and outgoing webhooks. Get A Fast & Reliable…
The Fluent Support devs just added advanced filtering, incoming webhooks, REST API, and more to their helpdesk and support ticketing system for WordPress. Get A Fast & Reliable Customer Support System For WordPress » New Features Advanced Filtering for TicketsThanks…
WPManageNinja just released a highly anticipated plugin called Fluent Support. It’s an all-in-one self-hosted helpdesk and ticketing system for WordPress. There is no longer any need for an expensive SaaS! Get A Fast & Reliable Customer Support System For WordPress…
Do you run a Shopify, Magento or BigCommerce online shop? Do you expect a rush of customers during the Black Friday and Cyber Monday weekend? Does your support not use a helpdesk yet and therefore needs too much precious time…
Groundhogg just announced a HelpScout integration for their marketing automation and CRM tool for WordPress. This allows you to make use of the new HelpScout benchmark and new contact record widget in the HelpScout Sidebar. HelpScout Integration The brand-new integration…
Gorgias just announced a native phone integration for their Shopify, BigCommerce and Magento help desk tool which is scheduled to be released in early May. All-In-One Customer Support Helpdesk For E-Commerce » Native Phone Integration With the upcoming native phone…
Last month the Gorgias team released some really exciting new features and improvements for their Shopify, BigCommerce and Magento help desk tool. The latest update brings a self-service chat portal, Instagram mentions, and editable reply threads. All-In-One Customer Support Helpdesk…
The Userback team just kicked off the new year with a bang by launching their new and improved visual feedback tool. With the latest update, it’s easier than ever for your clients to provide feedback. They also released a new…
Gorgias just announced various new improvements for their Shopify and Magento help desk tool. The latest update brings view sharing, internal ticket notes, and new API docs. All-In-One Customer Support Helpdesk For E-Commerce » View Sharing Previously, each view was…
