Tag help desk

HelpScout Integration

Groundhogg Now Integrates With HelpScout

Groundhogg just announced a HelpScout integration for their marketing automation and CRM tool for WordPress. This allows you to make use of the new HelpScout benchmark and new contact record widget in the HelpScout Sidebar. HelpScout Integration The brand-new integration…

HelpScout Integration
Gorgias

Gorgias: New Shopify Actions & Multi-Language Intents

Gorgias just announced a couple of exciting new features. The latest update brings new Shopify actions and multi-language intents to their top-notch help desk solution. All-In-One Customer Support Helpdesk For E-Commerce » New Shopify Actions & Create Order Approximately one-third…

Gorgias
Gorgias

Gorgias Helpdesk Now Integrates With Magento 2

Gorgias originally launched as a fully-fledged support help desk exclusively for Shopify stores. Starting with Magento 2, they are now expanding to other e-commerce platforms as well. Stay tuned for WooCommerce coming soon. All-In-One Customer Support Helpdesk For E-Commerce »…

Gorgias
Gorgias

Gorgias: New Chat Business Hours & Macro Suggestion Beta

As mentioned in May, Gorgias made some improvements for auto-responders during chat business hours. They also excitedly announced the beta of their upcoming macro suggestion feature. However, they’re still working on migrating their infrastructure to multi-regional clusters to ensure that…

Gorgias
Ahoi, Dev!